Telecaller

Telecaller

Job Type: Full Time
Job Location: Mumbai

Education Requirement:

Science background

Company Overview:

Diva Envitec is an engineering company based in Mumbai, specializing in the design, development, and implementation of filtration and separation solutions. They serve various industries, including pharmaceuticals, biotechnology, beverages, chemicals, and water treatment¹.

Key Responsibilities:

•⁠ ⁠Customer Interaction: Make outbound calls to potential clients and existing customers to provide information about products and services.
•⁠ ⁠Lead Generation: Identify and qualify leads to support the sales team.
•⁠ ⁠Customer Support: Address customer inquiries and resolve issues related to products and services.
•⁠ ⁠Data Management: Maintain accurate records of customer interactions and update the CRM system.
•⁠ ⁠Feedback Collection: Gather customer feedback to improve service quality.

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